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Pre-Sales FAQ

This article contains answers to the most common questions about WpMania.Net.

GENERAL QUESTIONS

WHAT IS WORDPRESS?

WHAT IS A THEME?

CAN I USE YOUR THEMES WITH MY wordpress.com BLOG?

HOW DO I INSTALL MY WpMania THEMES?

HOW DO I CUSTOMIZE MY WpMania THEMES?

CAN I USE YOUR THEMES ON MULTIPLE SITES / DOMAINS?

DO THE THEMES WORK WITH WORDPRESS MULTISITE(WPMU)?

DO THE THEMES WORK WITH MY PLUGINS?

WHAT THEMES DOES WpMania.Net USE?

HOW DO YOU PROVIDE SUPPORT

WHAT ARE YOUR TERMS OF SERVICE?

WHAT’S YOUR REFUND POLICY?

DO YOU HAVE A PHONE NUMBER?

 

PRE PURCHASE / ACCOUNT QUESTIONS

HOW DO I PURCHASE A PRODUCT?

I HAVEN’T RECEIVED MY RECEIPT OR LOGIN DETAILS?

I CAN’T LOGIN TO MY ACCOUNT!

I CAN’T LOGIN TO MY ACCOUNT!

HOW DO I BUY A PRODUCT WITH MY EXISTING ACCOUNT?

WHICH PAYMENT TYPES DO YOU ACCEPT?

I CAN’T CHECKOUT, HELP!

IS IT POSSIBLE TO UPGRADE MY THEME PURCHASES?

WHERE DO I DOWNLOAD MY PURCHASE(S)?

 

SINGLE THEME PACKAGE QUESTIONS

DO MY THEME PACKAGES EVER EXPIRE?

 

CLUB MEMBERSHIP QUESTIONS

WHAT ARE THE BENEFITS OF JOINING THE CLUB MEMBERSHIP?

CAN I STILL DOWNLOAD THE THEMES AFTER MY MEMBERSHIP EXPIRES?

CAN I STILL USE THE THEMES AFTER MY MEMBERSHIP EXPIRES?

DO I STILL GET SUPPORT AFTER MY MEMBERSHIP EXPIRES?

HOW TO RENEW / UPGRADE MY MEMBERSHIP?

 

GENERAL WpMania QUESTIONS

DO YOUR THEMES WORK WITH THE LATEST VERSION WORDPRESS?

WHAT BROWSERS & OPERATING SYSTEMS ARE SUPPORTED?

CAN I REMOVE THE WpMania FOOTER CREDIT?

HOW OFTEN ARE THEMES UPDATED?

HOW DO I UPDATE THE THEME IF I HAVE AN OLDER VERSION?

CAN I USE YOUR THEMES FOR CLIENT’S SITES?

CAN I CHANGE THE LOGO?

DO YOUR THEMES WORK WITH BuddyPress?

DO YOU HAVE DUMMY CONTENT?

 

RETURN AND CANCELLATION POLICY

WHAT IS WpMania.Net’s RETURNS POLICY?

DO ANY WpMania.Net PRODUCTS HAVE A DIFFERENT RETURN POLICY?

WHAT IS WpMania.Net’s CANCELLATION POLICY FOR RECURRING BILLING PRODUCTS?

WHAT IS THE DIFFERENCE BETWEEN A RETURN AND A CANCELLATION?

HOW ARE CUSTOMER INQUIRIES HANDLED?

WHAT ABOUT CUSTOMERS WHO TRY TO ABUSE THE RETURN POLICY?

WHAT IS THE POLICY FOR RETURNS REQUESTED WITHIN 30 DAYS?

WHAT IS THE POLICY FOR RETURNS REQUESTED AFTER 30 DAYS?

How Much Money We Spend For Creating an Average WordPress Template?

Front-end $1,000
Front-end designers make
our template designs alive.
Back-end $600
Developers transform static html-site
into the working WP theme.
Quality Assurance $400
QA engineers will make sure
the theme has no bugs.
Research $400
Research team finds all trending
design patterns you may need
Prototyping $600
Prototype helps making website user
friendly & easy to use
Design $1,000
Our developers make product looks
trendy & attractive to visitors

Real People. Real Support.

Over 98% of our customers describe our customer support as "GREAT".

We pride ourselves on doing everything we can to give you a prompt, efficient and excellent service. We've got your back.

Clients Around The World
WpMania.Net WordPress Theme & Support
5

I want to say that I recently had a very good support experience with the developer on a little theme issue which made me more satisfied that this deal is well worth it.

Thanks for your help.