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Pre-Sales FAQ

This article contains answers to the most common questions about WpMania.Net.

GENERAL QUESTIONS

WHAT IS WORDPRESS?

WHAT IS A THEME?

CAN I USE YOUR THEMES WITH MY wordpress.com BLOG?

HOW DO I INSTALL MY WpMania THEMES?

HOW DO I CUSTOMIZE MY WpMania THEMES?

CAN I USE YOUR THEMES ON MULTIPLE SITES / DOMAINS?

DO THE THEMES WORK WITH WORDPRESS MULTISITE(WPMU)?

DO THE THEMES WORK WITH MY PLUGINS?

WHAT THEMES DOES WpMania.Net USE?

HOW DO YOU PROVIDE SUPPORT

WHAT ARE YOUR TERMS OF SERVICE?

WHAT’S YOUR REFUND POLICY?

DO YOU HAVE A PHONE NUMBER?

 

PRE PURCHASE / ACCOUNT QUESTIONS

HOW DO I PURCHASE A PRODUCT?

I HAVEN’T RECEIVED MY RECEIPT OR LOGIN DETAILS?

I CAN’T LOGIN TO MY ACCOUNT!

I CAN’T LOGIN TO MY ACCOUNT!

HOW DO I BUY A PRODUCT WITH MY EXISTING ACCOUNT?

WHICH PAYMENT TYPES DO YOU ACCEPT?

I CAN’T CHECKOUT, HELP!

IS IT POSSIBLE TO UPGRADE MY THEME PURCHASES?

WHERE DO I DOWNLOAD MY PURCHASE(S)?

 

SINGLE THEME PACKAGE QUESTIONS

DO MY THEME PACKAGES EVER EXPIRE?

 

CLUB MEMBERSHIP QUESTIONS

WHAT ARE THE BENEFITS OF JOINING THE CLUB MEMBERSHIP?

CAN I STILL DOWNLOAD THE THEMES AFTER MY MEMBERSHIP EXPIRES?

CAN I STILL USE THE THEMES AFTER MY MEMBERSHIP EXPIRES?

DO I STILL GET SUPPORT AFTER MY MEMBERSHIP EXPIRES?

HOW TO RENEW / UPGRADE MY MEMBERSHIP?

 

GENERAL WpMania QUESTIONS

DO YOUR THEMES WORK WITH THE LATEST VERSION WORDPRESS?

WHAT BROWSERS & OPERATING SYSTEMS ARE SUPPORTED?

CAN I REMOVE THE WpMania FOOTER CREDIT?

HOW OFTEN ARE THEMES UPDATED?

HOW DO I UPDATE THE THEME IF I HAVE AN OLDER VERSION?

CAN I USE YOUR THEMES FOR CLIENT’S SITES?

CAN I CHANGE THE LOGO?

DO YOUR THEMES WORK WITH BuddyPress?

DO YOU HAVE DUMMY CONTENT?

 

RETURN AND CANCELLATION POLICY

WHAT IS WpMania.Net’s RETURNS POLICY?

DO ANY WpMania.Net PRODUCTS HAVE A DIFFERENT RETURN POLICY?

WHAT IS WpMania.Net’s CANCELLATION POLICY FOR RECURRING BILLING PRODUCTS?

WHAT IS THE DIFFERENCE BETWEEN A RETURN AND A CANCELLATION?

HOW ARE CUSTOMER INQUIRIES HANDLED?

WHAT ABOUT CUSTOMERS WHO TRY TO ABUSE THE RETURN POLICY?

WHAT IS THE POLICY FOR RETURNS REQUESTED WITHIN 30 DAYS?

WHAT IS THE POLICY FOR RETURNS REQUESTED AFTER 30 DAYS?

Real People. Real Support.

Over 98% of our customers describe our customer support as "GREAT".

We pride ourselves on doing everything we can to give you a prompt, efficient and excellent service. We've got your back.

Clients Around The World
"Support is the #1 thing I look for prior to making commitments and I tell you, I do Not think I'll find better support anywhere."
WpMania.Net WordPress Theme & Support
5

I’ve searched a great while looking for a diversified theme that is easy to to work and can be edited to fit many of my client’s needs. I found this in WPMania themes. I’ll admit, being a newbie with WP, it was hard at first taking the time to understand the admin area, but working with it daily I finally started to figure how it worked… and I only just stole this theme just a few days ago for only few bucks.

Long story short…. I’ve been on the internet for the last 15+ years creating an income for myself or at least trying. And all these years I have NEVER received such awesome support like I have with WpMania! I think I overstepped my bounds in as far as how much support one is to get, but I got a lot and because of it, was able to create a website with this WpMania theme that my client loves!

I’m a loyal client and sometimes money is not an issue when determining who I do business with. Support is the #1 thing I look for prior to making commitments and I tell you, I do Not think I’ll find better support anywhere.

You can bet your last dollar when WpMania has further offers, I’ll be looking at them, because if/when I need help, I will get the best and fastest support a person can expect. The flexibility of this theme and determining if I should buy was a no-brainier after reading the offer.

Thank you WpMania!

(wp professional(yeah, right!))