Here we will ask your website details like, WordPress information, FTP, Cpanel/Control panel information. Those are required to check the issue directly in your server environment. Without those information we may need to contact you and asking for the information. Resulting slower support.
If you provide the information we asked here, we will probably fix the site and get you an update. So please be sure that you are as details as possible.
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Building strategic brands is our jam, and we consider ourselves the best in the game.
I have purchased the full package of these wonderful themes. I can tell you that the themes are great and the service is fantastic. The minor issues that I have had were addressed immediately, friendly and courteously by Sabbir.
I can tell by my experiences with them that they are totally dedicated to offering the best possible product and service and so far they measure up to that standard perfectly. I don't work for them or have any connection to them. I just think that a team working this hard to provide us with such a great product and service deserves to be rewarded.