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Premium WordPress Theme Support


Name*:
Company:
Phone:
Email*: Use the same email that you used for your purchase
Where did you run into the problem? *:
Please describe in detail what happened *:
Please be as specific as possible. Basically, tell us what steps we need to take to create the bug, what you expected to happen and what actually happened. Be sure to add your website URL here. You also can add screenshort URL so that we can understad your probelem more clearly.

Operating System* :
Browser* : write down your browsers name where you found the problem

Some information can make the support process smooth

Most of the time we experience that we spend a lot of time for asking website URL and WordPress login information to check/fix your website issues. It makes the support process slower. We recommended that you will get us your WordPress login information, FTP information along with your suppot questionaries. We do not store your information or we do not sell your information and you are adviced to check our privascy statement here.

Which Theme You are using? *:

Which Version of the theme you are using? *:
WordPress Login Information ( Website URL, username & password ):
FTP Information ( FTP Host Name, username & password ):
Cpanel/Control Panel Information ( Username & Password ):

How Much Money We Spend For Creating an Average WordPress Template?

Front-end $1,000
Front-end designers make
our template designs alive.
Back-end $600
Developers transform static html-site
into the working WP theme.
Quality Assurance $400
QA engineers will make sure
the theme has no bugs.
Research $400
Research team finds all trending
design patterns you may need
Prototyping $600
Prototype helps making website user
friendly & easy to use
Design $1,000
Our developers make product looks
trendy & attractive to visitors

Real People. Real Support.

Over 98% of our customers describe our customer support as "GREAT".

We pride ourselves on doing everything we can to give you a prompt, efficient and excellent service. We've got your back.

Clients Around The World
"I can tell you that the themes are great and the service is fantastic"
WpMania.Net WordPress Theme & Support
5

I have purchased the full package of these wonderful themes. I can tell you that the themes are great and the service is fantastic. The minor issues that I have had were addressed immediately, friendly and courteously by Sabbir.

I can tell by my experiences with them that they are totally dedicated to offering the best possible product and service and so far they measure up to that standard perfectly. I don’t work for them or have any connection to them. I just think that a team working this hard to provide us with such a great product and service deserves to be rewarded.

Thanks